Description
This role provides expert consultation and support for custom Government batch solutions throughout the sales, implementation, and fulfillment lifecycle.
Working closely with internal teams, customers, and stakeholders, you will help define requirements, develop scalable solutions, manage projects, and drive successful outcomes that support government clients’ operational objectives.
Responsibilities
- Take ownership of opportunities and tasks submitted through Salesforce, including custom batches and modifications
- Provide expert consultation to internal and external stakeholders regarding custom Government batch solutions
- Participate in client engagements to understand business needs, workflows, product usage requirements, and solution objectives
- Build and maintain relationships with cross-functional teams including Batch Engineering, Batch Support, SIU, and Market Planning
- Identify opportunities to commoditize repeatable custom batch solutions and support the full Go to Market (GTM) process
- Facilitate projects involving sales, clients, and production teams to support solution implementation
- Support Single Sign On (SSO) implementation activities for the Accurint product suite and document data and processing requirements
- Develop and communicate performance analysis, diagnostics, trends, and reporting to clients and internal stakeholders
Requirements
- Experience consulting with internal and external stakeholders on technical or data-focused solutions
- Ability to gather, document, and analyze customer requirements and translate them into effective solutions
- Experience managing multiple projects and coordinating activities across cross-functional teams
- Knowledge of batch processing, data operations, file processing, or related solution environments
- Ability to develop, interpret, and present performance metrics, diagnostics, and trend analysis
- Experience using Salesforce or similar systems to track opportunities, projects, and stakeholder communications
- Strong communication and relationship-building skills with technical and non-technical audiences
- Ability to support quality control initiatives and contribute to continuous process and product improvement initiatives
Salary Information U.S. National Base Pay Range: $54,200 - $90,400. Total Target Cash Range: $83,300 - $139,000.
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