Description
We are seeking a Receptionist to join our team at Wingham Court Care Home in Claygate. As a Receptionist, you will be the first point of contact for visitors, manage new enquiries, provide advice and support, conduct show-arounds, and assist with clerical duties.
Responsibilities:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
- Previous experience as a Receptionist
- Excellent customer service skills
- Friendly manner both face to face and over the phone
- Approachable and organised
- Ability to build strong relationships with residents, their families, and internal teams
- Caring attitude
Benefits:
- My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
- Wagestream - Have early access to up to 40% of your earned wages within minutes
- 28 days holiday
- Sick pay scheme
- Long service rewards
- Free meal on every shift
- Interest-free annual travel loan
- Range of Bupa pension plans
- Parental leave schemes
- Menopause Plan
- Access to discounts at a wide variety of gyms and fitness facilities across the UK