Description
We are seeking a senior liability claims analyst to manage complex claims in personal and commercial insurance. You will be part of a dynamic team with opportunities for mentorship, training, and special projects.
Job Responsibilities:
- Manage national complex claims files, including risk assessment and legal interpretation
- Review and settle claims while respecting guarantees and service deadlines
- Evaluate liability and damages, establishing adequate provisions
- Analyze expert reports to determine financial commitment
- Control settlement expenses and promote alternative dispute resolution methods
- Participate in negotiations, review committees, and litigation processes
- Act as a technical resource for internal stakeholders
- Contribute to process improvement and technical training
Requirements:
- 10 years of claims experience, including 5 years in complex files
- French language proficiency required
- Intermediate to advanced English language proficiency required
- University degree in law or equivalent experience; CIP preferred
- Valid AMF certificate in claims settlement
- Technical expertise in accident and liability claims
- Proficiency in computer tools (Excel, Word)
- Good knowledge of insurance policies and laws
- Experience in class action lawsuits, mediations, and trials
- Excellent analytical, writing, and problem-solving skills
What We Offer:
- Comprehensive compensation package including base salary, annual bonus eligibility, retirement savings plan, employee stock ownership plan, health benefits, wellness initiatives, and volunteer opportunities
- Hybrid and flexible work model
- Exceptional career development opportunities
- Competitive vacation policy with the possibility of purchasing 5 additional days per year
- Employee-led programs focused on diversity, equity, and inclusion
- Corporate wellness programs to support physical and mental health
Unique Qualities:
- Empathy and active listening to support clients in complex situations
- Strategic analysis and sharp judgment for high-stakes cases
- Effective time and priority management
- Autonomy and leadership in decision-making
- Diplomatic collaboration with internal and external stakeholders