Description
Stripe Terminal helps businesses extend their online presence into the physical world. As a Terminal TPM, you will become an expert on all things related to in-person payments. You’ll work with teams across Stripe to build, ship, and iterate on first-party as well as third-party hardware products.
Responsibilities:
- Independently define programs across Terminal including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes
- Apply consistent prioritization and decision-making frameworks across your programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt
- Identify obstacles and risks across Terminal’s cross-functional workstreams, proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence
- Represent the voice of Terminal’s consumers and merchants to all stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems
- Drive clarity across all stakeholders on goals, problems, and intended outcomes, serving as the connective tissue across Terminal sub-teams and their upstream and downstream dependencies
- Develop a strong point of view on Terminal’s product development strategy and use it to define programs with measurable outcomes, adapting them as the product and user needs evolve
- Understand the technical challenges across Terminal’s systems, payment flows, identity infrastructure, fraud and risk models, money movement, and partner closely with engineering leads to define the most effective path to delivery
Minimum requirements:
- 10+ years of product management or technical program management experience, including managing programs across all phases of software development
- Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products
- Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
- Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions
- Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery