Description
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.
We are seeking a Facilities Operations professional to oversee site operations, implement best practices, and maintain high standards for preventative and corrective maintenance, including 24/7 emergency support.
Responsibilities:
- Oversee site operations, implement best practices, and maintain high standards for preventative and corrective maintenance, including 24/7 emergency support
- Manage client relationships and stakeholder expectations, ensure excellent customer service, and effective communication across all levels
- Implement and manage health and safety procedures, ensure compliance with statutory regulations, and maintain a safe working environment
- Oversee procurement and vendor management, ensuring timely service delivery within budget and in accordance with client and JLL guidelines
- Manage contracts, monitoring expiry dates, initiating re-procurement when necessary, and ensuring best value for the client
- Support financial management, meeting targets, and control requirements while ensuring proper account payable procedures are followed
- Provide administrative support to the Facility Manager as needed
Requirements:
- Bachelor's degree in Facility Management, Property Management, or a related field preferred
- Minimum 4 years of experience in facilities, property management, hospitality, or related field
- Experience in liaising with local/government agencies/landlords regarding operations, lease management, and contractual services
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Good command of both spoken and written English and Cantonese
- Proficient in Microsoft Office and facility management software
- Knowledge of building systems and maintenance practices
- Independent, self-motivated, flexible, responsible, and willing to work under pressure