Description
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.
We're looking for a Senior Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You'll play a key role in shaping and evolving UI components and UX patterns in Jobber's design system across multiple platforms.
Responsibilities
In this role, you will:
- Lead design system projects to create and refine components, interaction patterns, and design tokens that scale across web and mobile platforms
- Apply Jobber's brand and experience principles to the product through thoughtful, high-quality visual and interaction design
- Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality
- Define and evolve governance models, contribution processes, and best practices
- Partner closely with Engineering to ensure high-quality implementation and to improve how we incorporate the system into AI-backed design and development tools and workflows
- Collaborate with designers and product teams to support adoption, share best practices, and incorporate feedback
- Advocate for UX quality across the company to improve visual design, interaction design, accessibility, usability, and performance
- Contribute to a strong culture of collaboration, mentorship, feedback, and continuous improvement
Requirements
To be successful, you should have:
- A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency
- 2–5 years experience designing and evolving design systems, including work on components, patterns, tokens, and documentation
- A track record of leading projects or initiatives that improved design consistency and quality across a product
- Deep expertise in interaction design, UI patterns, and visual design
- Strong understanding of accessibility standards for the web and/or mobile and how to embed them into systems
- Comfort collaborating closely with engineers and understanding how design translates to code
- Familiarity with front-end technologies (HTML, CSS, and frameworks like React)
- Experience with modern design tools like Figma (components, tokens, auto-layout, prototyping)
- Strong proficiency in today's evolving AI design landscape, including prototyping, shared libraries, and design documentation
- Strong judgment in making tradeoffs that scale across teams and use cases, balancing flexibility with standardization
- Proven ability to work cross-functionally and build alignment with designers, engineers, and product partners
Nice to Have
- Experience scaling a design system in a fast-growing, multi-product environment
- Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)
- Coding skills including experience with Typescript , ability to implement tokens and improve component quality, hands-on
- Experience influencing strategy, aligning stakeholders, and driving adoption at scale
- Passion for blending roles, extending design into code and vice-versa
What We Offer
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet
- To work with a group of people who are humble, supportive, and give a sh* about our customers