Description
The Alton Practice is seeking an enthusiastic, experienced and highly motivated Practice Manager to lead the operational and business management of our friendly, established GP practice in Roehampton, South West London.
This is an exciting opportunity for a confident and proactive manager to join our team and play a pivotal role in the continued development and success of the practice.
Working closely with the GP Partners, the successful candidate will take responsibility for the effective day-to-day running of the practice, providing strong leadership across operational management, workforce development, financial performance, regulatory compliance and patient services.
We are looking for someone who combines excellent organisational and interpersonal skills with commercial awareness, sound judgement and a genuine commitment to delivering high-quality patient care.
The ideal candidate will be an approachable, supportive and decisive leader who can motivate staff, manage competing priorities and identify opportunities to improve efficiency and service delivery.
Previous experience of general practice management would be highly advantageous, although applications from experienced managers with a strong NHS or healthcare management background will also be considered.
Main duties of the job
The Practice Manager will provide effective leadership and management of all non-clinical aspects of the practice, working in partnership with the GP Partners to ensure the delivery of safe, efficient, high-quality and patient-centred services.
Key responsibilities include:
- Providing effective day-to-day operational management and leadership of the practice.
- Leading and supporting the reception team, including recruitment, staff development, appraisals and performance management.
- Overseeing practice finances, budgets, payroll processes, income monitoring and financial efficiency.
- Ensuring compliance with Care Quality Commission (CQC) requirements, NHS contractual obligations, information governance and relevant legislation.
- Monitoring performance against the Quality and Outcomes Framework (QOF), enhanced services and other contractual requirements.
- Managing patient access, appointment systems, complaints and patient feedback to improve the patient experience.
- Overseeing premises management, health and safety, IT systems and business continuity arrangements.
- Maintaining effective relationships with the Integrated Care Board (ICB), GP Federation and other organisations.
- Working with the GP Partners to implement the practice's strategic objectives, operational improvements and service development plans.
About us
The Alton Practice is a well-established NHS GP surgery located in Roehampton, South West London (SW15), providing primary medical services to approximately 4,500 registered patients.
We are committed to delivering accessible, compassionate and high-quality healthcare to our diverse local population.
Our friendly and dedicated multidisciplinary team includes GPs, nursing staff, allied healthcare professionals and an experienced reception team. We aim to maintain a supportive, collaborative working environment where every member of staff is valued and encouraged to contribute to the ongoing improvement of our services.
The practice is a member of West Wandsworth Primary Care Network (PCN), working collaboratively with neighbouring practices and community services to improve healthcare provision and patient outcomes.
We are established teaching and training practice, hosting GP registrars as well as medical students from two different universities.
Benefits
- The successful applicant will work closely with the GP Partners and have the opportunity to make a significant contribution to the management, development and future direction of the practice.
Job details
- Date posted: 28 October 2026
- Pay scheme: Other
- Salary: Depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A3695-26-0001
- Job locations: 208-210 Roehampton Lane, London, SW15 4LE, United Kingdom