Description
BIOAXIS Healthcare, an IQVIA business, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking for a Patient Support Coordinator.
The role involves providing telephone support, patient service and guidance on matters of hospitalization, medication, disease management, drug administration and other health services. You will also be responsible for scheduling visits and sending medicines and other consumables based on company procedures, conducting reminders, patient satisfaction surveys and other outbound calls, managing pharmacovigilance reports, coordinating and communicating with other departments, and performing data entry in the information system.
The ideal candidate will have a degree of AEI/ATEI/IEK of Health Professionals and related professions, previous experience in a relevant field, experience in handling information systems, excellent working knowledge of Microsoft Office, good knowledge of the English language, and native-level proficiency in Greek.
The role requires strong communication and negotiation skills, team spirit, flexibility, and immediacy.
In return, IQVIA offers continuous training, opportunities for professional development, and an excellent working environment.