Description
This unique position requires client-focused sales expertise and problem-solving skills to maximise each client interaction. You will help clients with everyday banking, credit, and investment needs. As an RBC ambassador, you will add value to client interactions and collaborate with RBC partners to help clients achieve their goals.
Responsibilities
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs and providing help and advice
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
- Respond to client-initiated contact, assisting them with a full range of financial transactions
- Actively listen and engage clients in conversation to further understand their individual needs
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
Requirements
- Mutual Funds accreditation, or willingness to obtain it
- Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
- Digital literacy across a broad range of devices
- Bilingualism (English and French) required
Benefits
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- World-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team