Description
We are seeking a hands-on, self-starting Principal Technical Marketing Engineer with deep networking and monitoring expertise to drive technical enablement, customer validation, and field readiness for our next-generation Zero Trust Branch and Zscaler Digital Experience solutions.
In this remote role, you will report to the Director of Product Management within the Zscaler Digital Experience department, serving as a critical bridge between our field teams and core engineering. Your mission is to accelerate adoption, reduce sales friction, and standardize post-sales time-to-value through hands-on technical validation and world-class enablement collateral.
Responsibilities:
- Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
- Design, deploy, and maintain resilient physical and virtual networking lab topologies
- Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
- Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
- Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects
Requirements:
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
- 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
- Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
- Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal
Benefits:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!