Director Engineering

Chime is looking for a Director of Engineering to lead its AI & App Experience (AAX) organization, which builds the next generation of the Chime member experience.

In this role, you'll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You'll build and lead a bench of tech leader managers (TLMs) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and Risk teams to shape where AAX invests next.

Responsibilities:

• Own the multi-quarter strategy for AAX engineering, translating company and product priorities into roadmap plans across consumer-facing AI experiences, AI Platform, App Journey, and Design Systems.
• Build, lead, and hire a high-caliber leadership bench of highly technical leaders/ICs, as well as build a team culture that exemplifies a builder mindset.
• Partner with your team to set technical direction for the org, driving architectural alignment across consumer-facing AI experiences, AI Platform, App Journey, and Design System.
• Drive AI-native engineering culture, setting the bar for how LLM-powered features get shipped safely at scale.
• Own engineering's strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans.
• Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org's work to company-wide strategy and outcomes.
• Cultivate a high-performing culture across the org, modeling Chime's values and ensuring strong talent, performance, and career development practices on every team.
• Ensure the org maintains strong operational practices , on-call, monitoring, and incident response , for every service/experience the team owns.
• Contribute to overall engineering initiatives as a member of Chime's engineering leadership team.

Requirements:

• 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations.
• A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction.
• Experience hiring, developing, and retaining engineering leaders (TLMs and Staff+ ICs), and building leadership pipelines and succession plans.
• Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep.
• Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve.
• Excellent executive communication skills , you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners.
• Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus).
• AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else's job.
• The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals.

Benefits:

• In-office work policy with four days a week in the office and Fridays from home for those near one of our offices.
• Backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits.
• Generous vacation policy and company-wide paid days off.
• 1% of your time off to support local community organizations of your choice.
• Annual wellness stipend to use towards eligible wellness-related expenses.
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
• Access to family planning reimbursement.