Description
Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation. The Observability team at Grab is a dynamic group of engineers dedicated to enhancing system visibility and performance.
We are looking for a Senior Software Engineer to join the Observability Team. You will be reporting to the Engineering Manager. In this role, you will be responsible for designing, implementing, and maintaining robust observability solutions that ensure the reliability and performance of our systems.
The Critical Tasks You Will Perform:
- Build and enhance tools, frameworks, and pipelines for monitoring, logging and tracing across Grab's systems.
- Integrate new technologies to meet the needs of users.
- Join with the team to define and implement observability standards (e.g., SLIs, SLOs, monitors, alerts, dashboards) that ensure high availability and performance.
- Work with other stakeholders to integrate observability best practices into the development lifecycle and improve overall system resilience.
- Contribute to on-call rotations and improve post-incident analysis through enhanced observability capabilities.
QUALIFICATIONS: What Essential Skills You Will Need:
- 5+ years of software engineering experience, with at least 1 year focused on platform engineering, observability, or site reliability engineering (SRE).
- Proficiency in a programming language (Go, Python, Java, or similar).
- Hands-on experience with observability / monitoring tools like DataDog, Prometheus, Grafana, Loki, Jaeger, or OpenTelemetry.
- Strong knowledge of distributed systems, microservices architecture, and cloud platforms (e.g., AWS, GCP, Azure).
- Experience with Infrastructure-as-Code tools like Terraform, and orchestration languages like Ansible.
- Experience with Linux systems and writing scripts to facilitate operation.
- Ability to debug complex systems and design solutions that scale with high traffic and data volumes.
- Proven track record of working effectively with cross-functional teams.
- Excellent ability to articulate technical concepts to both technical and non-technical stakeholders.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Good fluency in English (both written & verbal).
Your Advantage:
- Background in DevOps or infrastructure engineering is an advantage, as it provides valuable context for designing observability solutions that seamlessly integrate with deployment pipelines, monitoring infrastructure, and incident response workflows.
ADDITIONAL INFORMATION: Life at Grab:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.