Description
Commercial and Money Movement Services (CMS) is one of Visa’s fastest-growing businesses, enabling B2B payments and real-time money movement for individuals, small businesses, and large corporations globally.
We are seeking a Director on the CMS Business Management team to lead business routines and strategic initiatives that help drive growth.
The Business Management team serves as a catalyst for business rhythm, rapidly mobilizing to lead high-priority, time-sensitive initiatives that connect business units with centers of excellence and cross-functional teams.
Key Responsibilities
Business Reviews
- Synthesize complex business insights into executive-ready reports, presentations, and recommendations that enable informed decision-making and drive strategic outcomes.
- Lead the development of high-impact business review materials for market leadership meetings, Investor Relations, board-level presentations, and other strategic forums, ensuring compelling narratives and timely delivery.
- Serve as a trusted advisor and strategic liaison across executive leadership, business units, and functional partners, fostering alignment on priorities, decisions, and enterprise-wide initiatives.
Strategic Execution
- Drive business planning and execution by leveraging AI capabilities to establish clear linkages between OKRs, scorecards, and business initiatives, ensuring transparency, accountability, and measurable business impact.
- Lead OKR governance and alignment across leadership teams, driving prioritization, performance management, and cross-functional accountability to accelerate strategic outcomes.
- Identify opportunities to enhance operational effectiveness, streamline decision-making processes, and improve visibility into strategic initiative performance.
AI Application
- Champion AI adoption and innovation, leveraging emerging agentic capabilities and AI-driven solutions to transform business processes and improve organizational effectiveness.
- Identify, scale, and institutionalize AI use cases across business functions, embedding AI into day-to-day workflows and making it a core component of the organization's operating model.
Qualifications
Basic Qualifications
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- Experience in developing and implementing strategic programs in a business operations or management consulting environment.
- AI-first mindset, with experience using AI tools such as Claude, Copilot, and Replit to drive automation and improve workflow efficiency.
- 8–10 years of business experience in payments, corporate and investment banking, technology, or consulting organizations.
- Proven track record in strategy, consulting, and project management, with experience building relationships across teams and key stakeholders to achieve business goals.
- Excellent verbal and written communication skills, with demonstrated ability to communicate complex technical and business issues and solutions to a variety of stakeholders.
- Experience building AI agent toolkits that drive insights to action, support human-in-the-loop interventions when needed and automate workflows using tools such as Claude and Copilot.
- Demonstrates a can-do attitude and willingness to do what it takes to move programs forward.
- Ability to manage multiple projects and synthesize data.
- Strong presentation skills, with comfort presenting materials to executive-level audiences.
- Ability to build credibility, influence, and negotiate at the highest levels within core segment organizations.
- Ability to work with a sense of urgency and deliver under tight deadlines.
- Ability to work independently in a complex and often ambiguous environment.
Information for US Applicants For roles located in the US, the estimated salary range for this position is $179,000.00 to $ 287,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.
Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.