Description
Cricut is seeking an E-commerce Operations Lead to drive growth in revenue and performance across its marketplace channels in Asia, including Shopee, Lazada, Amazon, Rakuten, and other platforms.
The Asia E-commerce Operations Lead is responsible for driving strategy and execution excellence, optimizing listings, campaigns, advertising, and platform tools to drive traffic, conversion, and sales.
Key responsibilities include:
- Owning and managing Cricut's marketplace operations across Asia
- Driving revenue growth through optimization of product listings, pricing, promotions, and assortment
- Executing and optimizing marketplace campaigns
- Managing and scaling marketplace advertising
- Optimizing product detail pages to improve search visibility and conversion rates
- Building best practices and playbooks to standardize execution across markets
- Partnering with in-market teams to localize content, keywords, and campaigns for non-English markets
- Analyzing performance across platforms and implementing improvements
- Ensuring strong platform hygiene
- Collaborating with cross-functional stakeholders
- Managing a high volume of activity and prioritizing effectively to deliver results on time
The ideal candidate will have:
- An undergraduate degree
- Minimum of 5-8 years of hands-on experience in e-commerce or marketplace operations
- Proven experience managing platforms such as Shopee, Lazada, and Amazon
- Strong understanding of marketplace tools, algorithms, and performance levers
- Demonstrated ability to drive revenue growth through execution and optimization
- Strong analytical and problem-solving skills
- Experience working across multiple Asian markets is a plus
- Ability to collaborate with and influence cross-functional teams
- Ability to manage multiple priorities in a fast-paced environment