Medical Assistant - Bilingual English/Spanish required

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family, and one community at a time.

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants report to the Practice Manager or Center Operations Specialist and are vital elements of the model and important members of the Care Teams.

Responsibilities:

• Ensure efficient patient flow, room patients in a timely manner, complete vital signs, complete required screenings, and complete medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (lab results, faxing records to specialists, etc.)
• Administer vaccinations, perform point-of-care tests, including A1C, spirometry, EKGs, blood draws for lab testing, etc., in accordance with state regulations
• Import required documents into EMR via scanning or PDF upload
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• Conduct routine quality control checks, including infection control measures, equipment, and checks for expired medication and supplies, and/or assist in maintaining center lab
• Other duties as assigned

Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills: ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• Proficiency in non-English languages, specifically Spanish, as required by the center's demographics
• US work authorization

Strongly Preferred Qualifications:

• Minimum of three years in a Medical Assistant role
• Successful mastery of the workflow in their previous MA position
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in patients' lives

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

Other Skills:

• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Anticipated Weekly Hours: 40

Time Type: Full-time

Pay Range: $18.50 - $42.35

Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.