Description
As a Localization Quality Coordinator at Keywords Studios, you will play a crucial role in ensuring that localized content meets the highest standards of accuracy, creativity, and player experience.
The Quality Management team at Keywords Studios focuses on evaluating performance, driving continuous improvement initiatives, and partnering with stakeholders to prevent issues before they reach the player.
Responsibilities:
- Collaborate with Localization Managers and Project Managers to assess risk and create quality plans
- Analyze and present timely reports on quality performance against set standards
- Champion quality standards and processes across Localization teams
- Define, deliver, and continuously improve training sessions for internal linguists and external vendors
- Validate, arbitrate, and finalize quality evaluations
- Support Project Managers in delivering constructive feedback to external resources
- Collaborate on tool and process improvements
- Contribute to root cause analysis for quality incidents and client complaints
- Assist in onboarding and testing processes for new linguists
- Leverage Generative AI tools to optimize daily workflows
Requirements:
- Based in an Asian timezone with the ability to work closely with regional teams and vendors
- Minimum 2 years' experience in a related role within the localization industry
- A degree in Translation, Linguistics, or a related field
- Ideally, a native speaker of Korean, Japanese, or Chinese, with excellent proficiency in English
- Excellent communication and negotiation skills
- Demonstrated ability to work effectively with distributed, multicultural teams
- Intermediate to advanced Excel skills
- Familiarity with translation quality evaluation systems and CAT tools
- Experience with linguistic arbitration or dispute resolution is desirable
- Strong analytical mindset with the ability to identify patterns and propose process improvements