Description
Join M&S as a Customer Assistant in our Food section at the Silverlink Newcastle store. As a Christmas Customer Assistant, you will work part-time hours during the Christmas period, with shifts on Thursdays, Fridays, and Saturdays from 06:00-10:00. During peak periods in December, you may be required to work up to full-time hours.
In this role, you will be at the frontline of our retail operations, providing exceptional customer service, and driving sales growth. You will be responsible for:
- Delivering five-star service to customers at pace
- Confidently recommending and selling our newest food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive, high-energy environment, and supporting colleagues in delivering a seamless customer experience
- Adapting to changing demands of the retail environment, and working across various areas of the store
As a Customer Assistant, you will be a resilient and committed brand ambassador, who is ready to raise the bar and provide remarkable service to customers. You will be digitally confident, a team player, and flexible in your approach to work.
M&S is committed to an active Inclusion, Diversity, and Equal Opportunities Policy, and we offer smart/flexible working arrangements.