Description
We are seeking a Community Manager to lead the curation of a vibrant community at our Manhattan Beach location. As the face of the Kiln brand, you will be responsible for providing a world-class experience for members and guests, driving top- and bottom-line growth, and implementing practices to ensure operational excellence.
Key Responsibilities:
- Create and cultivate a sense of community through events, member introductions, and communications
- Drive sales and growth by achieving financial KPIs and revenue targets
- Manage site operations to ensure a seamless experience for members
- Develop and lead a talented team
- Engage with the local community to elevate Kiln's presence
- Oversee events to enhance the community experience
Requirements:
- Minimum 5 years of experience in Hospitality Management
- Local knowledge or experience in the Manhattan Beach area
- Strong professional network
- Experience managing a team of more than two people
- Cold-outreach experience
- Project management and business operations experience
- Exceptional organizational and multitasking skills
- Strong verbal and written communication skills
- Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
- Familiarity with the Coworking and Hospitality Industry
- Passion and understanding for entrepreneurial communities and Kiln's mission and values