Description
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
In this role, you will:
- Partner with Delivery Leads and business stakeholders to understand desired outcomes and define delivery plans
- Oversee delivery through the full change lifecycle, using iterative deployment to deliver business value
- Remove impediments and establish ways of working that help cross-functional teams be effective
- Manage medium complexity delivery risks, taking action to minimise impacts on outcomes
- Coordinate resources to optimise utilisation in line with agreed priorities and market focus
- Promote cross-functional delivery across Business and Technology partners and connected teams including HR, Legal, Compliance, Fraud and BRCM
- Strengthen adoption by working with impacted areas to maximise take-up and minimise disruption to customers and colleagues
- Embed Change Execution values and principles while sharing learnings and improving ways of operating
To be successful in this role, you should meet the following requirements:
- Bring proven experience delivering change initiatives in a retail financial services environment
- Demonstrate the ability to plan change delivery and manage risks through to completion
- Show experience managing teams of change delivery practitioners, including multi-disciplinary delivery groups
- Apply a clear understanding of the change lifecycle and what good delivery looks like end-to-end
- Communicate clearly with stakeholders across different functions and levels of seniority
- Build buy-in and engagement across a wide range of stakeholders and delivery partners
- Use critical thinking and problem-solving skills to evaluate options and remove delivery blockers
- Apply a pragmatic and practical approach to delivering outcomes in a changing environment