Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
The Clinical Pharmacist in the Pharmacy Advisor team provides support and consultation to targeted members regarding disease states supported by the program. Through sophisticated modeling and systems, members who meet the desired counseling opportunity criteria are identified. Outbound calls are made directly to patients, focusing on educating them on new therapies, addressing non-adherence issues, and assessing the need for supplemental medications.
Pharmacists in the Pharmacy Advisor program complete an internal, disease-specific training program, including learning behavioral modification and interviewing skills. They work closely with patients, prescribers, and other CVS Caremark departments to address patient issues.
Required Qualifications
- 1+ year in Retail, LTC, Hospital, or PBM pharmacy experience, or other pharmacist-to-patient consultation experience
- Current experience within Caremark Pharmacy Advisor team
- Experience working with patients with chronic disease states, especially diabetes
- Experience working as a pharmacist in a call center or other remote environment
- Adequate home internet required; high-speed internet preferred with minimum speeds of 50 mb/sec download and 5 mb/sec upload
Preferred Qualifications
- Pharmacy knowledge, drug utilization review, excellent consultation skills with patients, strong customer service skills
- PC literacy, solid writing skills, knowledge of pharmacy laws, and accurate clinical information
- Excellent communication skills; ability to learn new operating systems and communication strategies
- Flexibility, organization, and a passion for working directly with patients
Education
- BS in Pharmacy or Pharm D
- Active, unrestricted pharmacist license in AZ, HI, TX, IL, FL, or PA
Anticipated Weekly Hours
- 40 hours
Time Type
- Full-time
Pay Range
- $50.48 - $84.62
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources