Description
The Quality Assurance (QA) Analyst is responsible for ensuring production of merchandise meets the established standards of Disney quality, including reliability, usability, integrity, and performance.
Responsibilities:
- Conducts technical audits and identifies quality check process issues at factories as needed, helping suppliers improve to mitigate quality risks in production.
- Drives suppliers to conduct root cause analyses and corrective actions; develops, recommends, and monitors corrections and preventive actions.
- Conducts onsite inspections for finished products to ensure production quality meets Disney standards.
- Manages third-party consultants to perform quality assurance inspections for Disney products.
- Provides updates and reports on supplier quality issues and communicates outcomes of quality activities to QA managers and project stakeholders.
- Analyzes quality data to identify areas for improvement in factory quality management systems.
- Supports leadership in managing deliverables of short- and long-term quality strategies for managed suppliers.
- Provides quality training to factories for continuous manufacturing process optimization and quality management system improvement.
- Collaborates with internal and external partners for quality communication and problem-solving.
Core Skills:
- Solid knowledge of production processes and quality control systems at factories.
- Attention to detail and good data analysis skills.
- Strong quality assurance methodology, problem-solving, and decision-making skills.
- Communication proficiency and organized reporting ability.
Requirements:
- Minimum of 5 years of experience in quality assurance and/or related scopes.
- Consumer product or industry-specific experience.
- Prior experience in a multinational environment is a plus.
- Proficient in English and Vietnamese, both spoken and written.
- Strong computer skills, including Microsoft Office and databases.
- Knowledge of tools, concepts, and methodologies of QA.
- Knowledge of relevant regulatory requirements globally.
Educational Qualification:
- Bachelor's degree or equivalent experience/education combination.