Description
We are seeking a detail-oriented and analytical individual to join our team as a Healthcare Data Specialist. You will be responsible for maintaining reference data related to healthcare organizations and prescribers, ensuring the accuracy and completeness of the data.
Key Responsibilities:
- Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for Production.
- Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
- Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
- Performs ad hoc data analysis and participates on various process improvement as needed.
- Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.
Requirements:
- 2-year experience in handling voice and healthcare account
- College undergraduates with BPO experience are also welcome to apply.
- Basic knowledge in Windows applications (Excel, Word).
- Strong verbal and / or written communication skills in either the language of the country supplied or English.
- Critical thinking and problem-solving skills.
- Demonstrate strong understanding of complex concepts and processes.
- Candidate must be willing to work in Mid shift
- Amenable to onsite training in Mckinley, Taguig