Description
We are seeking a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team at the Bozeman Backcountry Retail Store.
The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.
Responsibilities:
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
Requirements:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Flexibility to work weekends, holidays, and evenings
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance
Compensation: $18 - $20 an hour