Description
As a Driver Trainee Installer, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence.
You will drive vehicles up to 7.5 tonnes and have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes as part of a 2-person delivery crew.
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour.
Key Responsibilities
- Complete our 3-month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
- Be an ambassador for the John Lewis brand with great customer service as your number one priority.
- Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
- Install products efficiently and quickly for our customers and demonstrate how they work once installed.
- Keep up to date with new products and technologies to perform your role at your best.
- Maintain a safe working environment.
Essential skills/experience you'll need:
- UK B-Category manual driving licence with no more than 6 points.
- Great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
Desirable skills/experience you can bring:
- Previous experience in installation and customer delivery driving