Description
We are seeking an Account Manager to drive new business development and serve as the main point of contact for existing clients in the Travel & Tourism industry.
The role involves identifying and securing enterprise-level clients, expanding partnerships, and increasing account value through consultative engagement.
Responsibilities:
Business Development (60%):
- Identify and engage Travel & Tourism enterprise prospects
- Generate new business through proactive prospecting, industry networking, digital outreach, and participation in trade events
- Adopt a consultative sales approach from qualification through negotiation and contract execution
- Develop an understanding of client business models and identify and pitch international growth strategies
- Position TransPerfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
- Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements
Account Growth & Client Management (40%):
- Serve as a strategic partner for assigned clients, aligning solutions with client needs
- Monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities
- Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
- With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams
Requirements:
- Minimum Bachelor’s Degree or its equivalent
- Superior written and spoken communication skills in English
- Excellent problem solving and analytical skills
- Ability to build, develop, and maintain long-term professional relationships
- Results-oriented and comfortable working in target-driven environments
- Analytical skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment
Nice to Have:
- Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
- Knowledge of additional languages at professional working proficiency
- Experience in Sales, Business Development, or Strategic Account Management
- Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies, etc.)
- Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions