Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.
Responsibilities
Management
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing, and following up on all activities
- Communicate information effectively to and from store management and crews
Customer Service
- Assist customers with their questions, problems, and complaints
- Promote CVS customer service culture by greeting, offering help, and thanking customers
- Handle customer relations issues according to company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
Merchandise/Presentation
- Price merchandise
- Stock shelves
- Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following planograms
Requirements
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to work overtime as needed
Preferred Qualifications
- Experience as a retail supervisor
Education
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours
- 40 hours per week
Time Type
- Full-time
Pay Range
- $18.94 - $27.94 per hour