Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Responsibilities
- Management:
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all activities
- Effectively communicate information both to and from store management and crews
- Customer Service:
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following POGs
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
- High School diploma or equivalent preferred but not required
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility