Description
We are seeking a licensed pharmacist to lead pharmaceutical compliance and operations at GrabMart. You will set the standards for sourcing health products, listing them, and delivering them on our platform, and help build this category as you grow it.
Critical Tasks:
- Act as the official Apoteker Penanggung Jawab for PSEF certification.
- Lead end-to-end PSEF registration, renewal, and reporting processes with Kemenkes, BPOM, and local health offices (Dinkes).
- Design, review digital pharmacy workflows, including e-prescription screening, digital consultation protocols, and pharmacy merchant verification.
- Author, validate Standard Operating Procedures (SOPs) for electronic pharmacy services, product listing compliance, complaint handling, and product recalls.
- Exercise professional autonomy to oversee, audit, and reject non-compliant medicine listings or illegal pharmaceutical transactions on the platform without commercial bias.
- Establish and manage the platform's pharmacovigilance system, including tracking and reporting Adverse Drug Reactions (ADR) to Kemenkes and BPOM.
- Partner closely with Product, Operations, Legal, Public Policy, and Business Development teams to drive the growth of safe, scalable, and compliant health-tech offerings.
Qualifications:
- A minimum of Bachelor's Degree in Pharmacy (S.Farm) with a completed Pharmacist Professional Degree (Apoteker / Apt.).
- Valid Professional Credentials: Active STRA (Surat Tanda Registrasi Apoteker) and active member of IAI (Ikatan Apoteker Indonesia) in good standing.
- Eligible to obtain a new SIPA (Surat Izin Praktik Apoteker) under PT Grab Teknologi Indonesia.
- 4+ years of professional experience in pharmacy operations, ideally in e-pharmacy, health-tech, online marketplaces, or retail pharmacy chains.
- Hands-on experience with PSEF registration, Kemenkes health-tech licensing, BPOM regulations on online drug distribution, and e-prescription guidelines.
- Experience on engaging with regulatory bodies, including Kemenkes, BPOM, local Health Offices (Dinkes/PTSP), and IAI.
- Demonstrated experience drafting, implementing, and auditing pharmaceutical Standard Operating Procedures (SOPs) and quality management systems.
- Comfortable working cross-functionally with Legal, Public Policy, Operations, Product, and Business Development teams.
- Fluent in Bahasa Indonesia and English (written and spoken).
Life at Grab: We care about your well-being at Grab, here are some of the global benefits we offer:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex, creating a benefits package that suits your needs and aspirations.
- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements such as differentiated hours.