Description
The Director, Digital Employee Experience is a highly visible enterprise leadership role within The Walt Disney Company's HR Technology organisation. You will define and advance the digital employee experience strategy for over 230,000 employees worldwide, shaping how employees interact with HR technology, AI-enabled tools, automation, onboarding experiences, self-service capabilities, and digital workplace solutions.
You will operate at the intersection of employee experience, product management, technology, HR, and digital transformation. Your responsibilities include:
- Developing and executing a clear strategy for a seamless, intuitive, and consumer-grade digital workplace experience
- Establishing experience principles, strategic priorities, and a roadmap that align employee needs with enterprise objectives
- Advising HR and technology leaders on trends, opportunities, and investments shaping the future of digital employee experience
- Identifying areas where responsible AI, automation, data, and emerging technologies can improve productivity, engagement, and access to services and information
- Overseeing the full lifecycle of employee-facing products and experiences, from discovery to continuous improvement
- Translating employee insights, business requirements, and complex needs into clear product strategies, requirements, and measurable success criteria
- Partnering with engineering, product, design, data, HR, and business teams to align priorities and delivery strategies
- Using research, feedback, analytics, and industry trends to improve functionality, accessibility, and overall experience quality
- Advancing initiatives including My Disney Assistant, digital onboarding, and AI-enabled employee services
- Promoting reuse, integration, and interoperability across platforms to create a more cohesive employee experience
- Balancing employee needs, business value, technology capabilities, and operational scalability
- Championing a digital-forward culture and increasing adoption of new technologies and ways of working
- Leading through ambiguity and resistance, and establishing and monitoring OKRs, KPIs, and other measures tied to product adoption, employee satisfaction, and business impact
The successful candidate will have strong product management and digital platform leadership experience, experience leading AI, automation, self-service, digital workplace, or comparable technology-enabled transformation initiatives, and knowledge of emerging technologies and modern employee experience platforms.