Description
Join GDIT as a Database Administrator Principal and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
Responsibilities:
- Provide interface between Government agencies and industrial organizations for obtaining, verifying, and providing access to NRO programs.
- Update the security clearance database and Security Clearance Tool (SCT).
- Support an annual file audit.
- Maintain accuracy of customer's SCT records.
- Conduct personnel clearance verification.
- Use multiple NRO, DOD and IC databases including SCT, DISS, Scattered Castles.
- Provide operations support to Government and Contractor personnel with the use of custom database/web applications.
- Maintain the integrity of production data through database routine SQL statements.
- Produce custom SQL reports to satisfy customer's processing, statistical, operational, and ad hoc needs.
- Be responsible for custom application user account administration and application user assistance.
- Ensure database confidentiality, integrity, and availability.
- Create and run database reports.
- Function as a software implementation liaison, coordinating with developers throughout development lifecycle.
- Troubleshoot IT issues and SQL queries.
- Provide customer and help desk support to PSD Security Clearance Module users.
- Provide Security Clearance Module training to users.
- Perform comprehensive testing of the Security Clearance Module upgrade software.
- Perform daily transfers of Security Clearance Module data into the IC Scattered Castles database.
- Create custom reports for PSD Security Clearance Module users.
Requirements:
- 5+ years of related experience
- Demonstrated experience with current version of Microsoft Office Suite (2010 or later)
- Demonstrated customer service and telephone skills
- Ability to work independently on assigned tasks
- Ability to complete work on a short deadline
- Database data entry skills
- Ability to work well within a team
- Ability to learn various databases during performance of the contract
- Ability to prioritize competing tasks and possess effective time management skills
- Demonstrated experience in the technical or helpdesk support field
- Demonstrated experience with Microsoft Office Suite (2010 or later) to present metrics
- Exceptional customer skills
- Demonstrated ability to problem solve and develop/create innovative solutions
- Demonstrated technical understanding to be able to teach how to use various security applications
- Knowledge or demonstrated ability to understand the technical aspect of computer applications to converse with the computer engineers and users alike
- Demonstrated understanding of the basics/underlying principles of computer coding and/or programming
- Proven, superior helpdesk skills
- Demonstrated ability complete customer requests on deadline with short suspense times and competing/shifting priorities
- Demonstrated experience identifying data integrity issues, and analyzing processes that lead to these issues
- Minimum of five (5) years of demonstrated product knowledge and experiences with database querying, experience in optimizing queries
- Demonstrated ability to appropriately manage and monitor access controls to databases
- Strong interpersonal, organizational, writing, communications skills
- Excellent analytical and problem solving skills
- Excellent ability to manage multiple tasks simultaneously
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance