Description
Join M&S as a Customer Assistant in our Food section at Kingsley Village, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Your main responsibilities will include:
- Delivering outstanding customer service, ensuring customers feel valued and supported
- Maintaining a high level of product knowledge, particularly in M&S Food products, to make recommendations and drive sales
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Working collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapting to changing demands and priorities in a dynamic retail setting
As a Customer Assistant, you will be expected to:
- Work a variety of shifts, including Sundays, Mondays, and Saturdays from 06:00-10:00
- Be flexible and willing to work up to full-time hours during peak periods, specifically in the weeks commencing 13th and 20th December
- Contribute to a culture of continuous improvement and innovation in retail
In return, you will receive a rewarding and supportive work environment, opportunities for personal and professional growth, and a competitive salary.
M&S is committed to being an inclusive organisation, valuing diversity and promoting equal opportunities.