Description
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.
This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
As a Christmas Customer Assistant - Cafe, you will:
- Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods
- Use our digital tools to take and fulfil orders fast, keeping customers moving and satisfied
- Maintain impeccable food safety standards while juggling orders and queues
- Deliver quality under pressure while focusing on delivering five-star service
- Support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets
- Adapt quickly, working where needed with pace
Work Pattern: Tuesday 13:30-17:30 Wednesday 13:30-17:30 Friday 09:00-17:30 Saturday 10:00-16:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.