Description
We are seeking a Brigade Chef to join our team at the Mercure Paris Orly Tech hotel, located in the heart of the Orly district. As a modern and welcoming hotel, we cater to a diverse range of customers, including business travellers and tourists.
As a Brigade Chef, you will be responsible for:
- Organising customer reception and ensuring a smooth stay
- Building strong relationships with customers to encourage loyalty
- Anticipating and meeting customer needs
- Contributing to achieving quality and quantitative objectives
- Implementing brand and group projects
- Supervising and developing the skills of receptionists
- Representing the hotel's image
In terms of technical skills, you will:
- Participate in and supervise customer reception and departure operations
- Ensure the application of pricing policy and internal audit procedures
- Transmit necessary information to other services and team members
- Monitor customer feedback and resolve complaints
You will also be responsible for:
- Managing and developing your team's motivation and skills
- Ensuring a clean and safe working environment
- Applying hotel safety rules and environmental policies
We offer:
- A full-time CDI contract with 39 hours per week
- Collective interest-sharing and profit-sharing schemes
- An ALL Heartists card providing access to numerous benefits within the Accor network
- Health insurance and accident cover
- 50% reimbursement of transport costs
- Uniform provided and maintained
- On-site parking available
- Easy access by public transport, including Tramway T7
If you have a passion for delivering excellent customer service, are proactive and motivated, and have previous experience as a receptionist, we would love to hear from you!