Description
Senior Technical Program Manager, Trust & Infrastructure
As a Senior Technical Program Manager, Trust & Infrastructure at Salesforce, you will lead large-scale, cross-functional initiatives across Salesforce's Technology & Products organizations, owning programs from initiation through closure. The focus will be on migrating Salesforce customers and workloads onto and within Hyperforce, our infrastructure product built on third-party substrates like AWS and GCP.
Key Responsibilities:
- Lead complex, multi-team migration programs from initiation through closure, aligning teams around scope, vision, and business goals, with clear milestones, governance, and success criteria.
- Drive programs across multiple migration types, including existing internal and external customers and net-new business, aligning targets, sequencing, and readiness with engineering and business partners.
- Run program cadences, including Steering Committee meetings, to make decisions, remove obstacles, and manage escalations, and publish clear status for leaders with risks, asks, and decisions up front.
- Track risks, issues, and dependencies, define program metrics, and use data and AI tools to guide priorities and speed up planning and reporting.
Requirements:
- 8+ years of enterprise software/technical program or engineering management experience at an enterprise technology company, leading cloud infrastructure, platform migration, or SaaS programs.
- Experience leading complex, cross-functional technical programs end to end, including planning, dependency and risk management, governance, and stakeholder alignment.
- Strong understanding of public cloud infrastructure to engage credibly with engineers on migration approaches and readiness.
- Ability to turn technical risks into business impact and clear executive decisions, take ownership in ambiguity, and lead through influence without direct authority.
Nice to Have:
- Experience leading large-scale cloud or multi-cloud migrations, or infrastructure consolidation programs, for mission-critical SaaS at global scale.
- Familiarity with Portfolio Management or tenant provisioning and routing systems.
- Experience building scalable handoff, intake, or operating models across multiple teams.
- Related technical degree.
What We Offer:
Salesforce offers various benefits and resources to support work-life balance and professional growth.