Description
Grafana Labs is seeking a Staff AI Engineer to join their Grafana AI/ML team remotely in the USA. The successful candidate will work on building AI-powered features to help users detect, triage, and resolve incidents using observability data and tools.
The Grafana AI teams play a key role in helping users make sense of complex observability data through AI-driven features. These capabilities reduce toil, lower the barrier of domain expertise, and surface meaningful signals from noisy environments.
As a Staff AI Engineer, you will:
- Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools.
- Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.
- Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows.
- Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows.
- Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
- Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
Requirements:
- Experience with LLMs, prompt engineering, and building applications powered by GenAI.
- Proven track record of delivering software that made it into production and is actively used by users.
- Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
- Experience using observability tools to understand and troubleshoot system behavior.
Bonus Points For:
- Experience building or working with agent frameworks or multi‑agent workflows.
- Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments.
- Familiarity with model fine-tuning techniques.
- Experience building observability tooling.
Compensation & Rewards: The Base compensation range for this role is USD 174,986 - USD 220,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.