Description
Join M&S as a Customer Assistant in our Food section at Scunthorpe Retail Park, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a high level of product knowledge, particularly in M&S Food products, to make recommendations and drive sales
- Operate efficiently in a high-pressure environment, staying focused during busy periods
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Collaborate with colleagues to create a positive, high-energy work environment
- Adapt to changing demands and work across various areas of the store as needed
In this role, you will have varying shifts, including Monday, Tuesday, and Friday, with potential full-time hours during peak Christmas periods.
M&S is committed to being an inclusive organisation, valuing diversity and equal opportunities.