Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Global Supply Chain Specialist, you will play a key role in supporting the successful launch and ongoing operation of our new kit production and supply location in Spain, ensuring clinical trial supplies reach investigator sites across the globe accurately, compliantly, and on time.
The Role
As a Global Supply Chain Specialist, you will be responsible for coordinating the global distribution of clinical trial kits and supplies, ensuring seamless delivery to sites worldwide. Working closely with internal stakeholders, vendors, couriers, and project teams, you will oversee logistics operations, monitor shipments, manage supply issues, and support continual process improvements.
What You'll Be Doing
- Coordinate the global shipment of clinical trial kits and supplies to investigator sites.
- Monitor inbound and outbound shipments, proactively resolving delays and transportation issues.
- Support the setup and implementation of protocol-specific logistics plans.
- Liaise with project teams, investigators, couriers, vendors, and other stakeholders to ensure supply continuity.
- Prepare shipping documentation, commercial invoices, and import/export paperwork in line with country-specific requirements.
- Manage courier relationships and identify cost-effective shipping solutions.
- Maintain oversight of kit production vendors and monitor performance metrics.
- Support quality investigations, audits, and corrective action activities.
- Contribute to process improvement initiatives that enhance operational efficiency and customer experience.
- Ensure compliance with SOPs, industry regulations, and international shipping requirements.
- Participate in risk assessments and provide subject matter expertise on global logistics and supply chain activities.
What We're Looking For
- Experience in supply chain, logistics, clinical supplies, pharmaceutical operations, or a related field.
- Strong understanding of global shipping and transportation processes.
- Excellent organisational and problem-solving skills, with the ability to manage multiple priorities.
- Experience working with cross-functional teams and external vendors.
- Knowledge of import/export regulations and international logistics would be advantageous.
- Strong communication skills and a customer-focused approach.
- Proficiency with Microsoft Office and supply chain management systems.
- Fluency in English; additional European languages are beneficial.
- Degree educated
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways