Description
Capital One's Mainstreet Product & Experiences Well Managed Team is responsible for ensuring operational excellence, management of controls, and successful delivery of audits/exams for the Creditwise, Spend Management, and Identity Theft Protection business processes.
This role is ideal for someone with strong leadership skills, who can support transformational change and deliver game-changing value. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.
Responsibilities:
- Overseeing the project management lifecycle for control-related initiatives, ensuring timely execution, clear communication, and adherence to quality standards
- Solving complex problems and consulting on new capabilities by leveraging your controls subject matter expertise
- Partnering with Risk Management to identify, assess, and mitigate potential risks
- Collaborating with Product Management, Business Analyst, and Technology teams to integrate effective controls into the design and development of new and existing features
- Driving the implementation of preventive controls to minimize risk events and improve operational efficiency
- Supporting end-to-end testing of controls, including performing proper planning, assessing operational and design effectiveness, and creating and maintaining testing support documentation
- Conducting research to determine root cause for system and process breakdowns and identifying sustainable enhancements
- Demonstrating outstanding communication and partnership skills to interact and communicate with key stakeholders across all levels
Requirements:
- Bachelor's Degree or Military experience
- At least 4 Years of Project or Process Management experience
- At least 2 years of experience in Risk Controls or Auditing
- At least 1 year of experience with Excel or Google Sheets
Preferred Qualifications:
- Master's Degree or MBA
- 5+ years of Project Management experience
- 3+ years of Financial Services industry experience
- 3+ years of regulatory compliance or credit experience
- PMP, Lean, Agile or Six Sigma certification
Salary: McLean, VA: $151,900 - $173,400 for Manager, Project Management Richmond, VA: $138,100 - $157,700 for Manager, Project Management
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.