Description
We are seeking a Site Enrollment and Engagement Lead to collaborate with research staff and key stakeholders to enhance trial recruitment and support study-specific training needs. As a strategic partner to internal and external teams, you will optimize site experience and performance, lead relationship management, and communicate medical and scientific information with healthcare providers and site staff.
Essential Functions:
- Work with research sites to develop study-specific action plans to accelerate patient recruitment or support procedural training.
- Provide practical support to study sites to maximize potential for patient enrolment.
- Identify and address recruitment barriers with research sites, sponsors, and stakeholders to recommend creative solutions.
- Share best practices and strategies for patient identification and retention with healthcare professionals at clinical study sites.
- Conduct recruitment training sessions.
- Identify patient flow/pathway through site and work with departments to raise awareness of protocols and patient inclusion.
- Educate healthcare professionals and staff on study protocols and trial requirements.
- Maintain and analyze customer records to tailor strategies for pre-screening, screening, and enrollment.
- Complete internal electronic reporting, organize group events, and manage objections effectively.
- Stay up-to-date with technical knowledge of assigned specialty and disease areas.
Qualifications:
- Bachelor's degree in Health Sciences or related field, or equivalent professional qualifications.
- Intermediate/advanced level of English.
- Registered Nurse or other healthcare professional background required.
- Study Coordinator, Clinical Research Coordinator, Clinical Trial Liaison, CRA experience preferred.
- Excellent interpersonal and communication skills.
- Ability to execute tasks with minimal oversight and make informed decisions independently.
- Strong coordination skills across multiple functions.
- Solutions-based approach.
- Positive, proactive mindset with strong customer service orientation.
- Collaborative mentality and cultural awareness.
- High flexibility for travel, up to 70%, and strong team-player aligned with IQVIA group values.
- Willingness to mentor others and take on responsibilities beyond core role.