Description
Mastercard is seeking an Associate Managing Consultant, Technical Program Management to lead technology programs and strategic initiatives with moderate oversight. The successful candidate will manage project scope, requirements, technical delivery, stakeholder engagement, and implementation activities.
Responsibilities:
- Lead multiple concurrent technology programs, product implementations, and digital transformation initiatives for clients across financial services, payments, fintech, and adjacent industries.
- Partner with clients to define business objectives, capture requirements, prioritize initiatives, and translate business needs into actionable delivery plans.
- Drive end-to-end program execution, including planning, resource coordination, risk management, issue resolution, change management, testing, deployment, and adoption activities.
- Support implementation of Mastercard products, APIs, platforms, data solutions, and digital capabilities.
- Analyze business processes, identify opportunities for optimization, and recommend technology-enabled solutions that drive client value.
- Develop executive-level status reporting, delivery metrics, implementation roadmaps, and program governance materials.
- Establish trusted relationships with client stakeholders including Product Managers, Technology Leaders, Business Owners, and Program Sponsors.
- Track program performance, dependencies, budget considerations, and delivery milestones while ensuring alignment to strategic priorities.
- Partner with internal finance, vendor management, and engagement teams to support project financial operations, including invoice tracking, validation, budget reconciliation, and vendor-related governance activities.
- Monitor project financial health by helping track actuals versus forecasts, supporting resource planning, and identifying potential budget variances or financial risks.
- Coordinate with third-party suppliers, contractors, and strategic partners to support successful delivery of client engagements and technology initiatives.
Team Collaboration & Leadership:
- Collaborate with consulting leaders, product teams, architects, engineers, and external partners to deliver complex technology solutions.
- Facilitate workshops, requirements-gathering sessions, design reviews, sprint planning, backlog refinement, and executive governance meetings.
- Coordinate cross-functional teams and drive alignment among business, technology, operations, and client stakeholders.
- Proactively identify technical, delivery, and organizational risks and develop mitigation strategies to ensure successful outcomes.
- Contribute to the development of consulting methodologies, technical delivery frameworks, reusable assets, and best practices.
- Mentor junior consultants and contribute to a culture of continuous improvement, innovation, and delivery excellence.
- Serve as a brand ambassador for Mastercard and Advisors & Consulting Services while supporting business development and client growth opportunities.
Qualifications:
- Undergraduate degree in Computer Science, Information Systems, Engineering, Business, or a related field.
- 3-6 years of experience in Technical Program Management, Technical Project Management, Business Analysis, Product Delivery, Technology Consulting, or a related discipline.
- Experience leading cross-functional projects involving software delivery, technology implementation, systems integration, APIs, cloud solutions, or digital transformation initiatives.
- Strong business analysis skills, including requirements elicitation, process mapping, user story development, stakeholder interviews, and solution documentation.
- Experience working within Agile, Scrum, SAFe, Waterfall, or hybrid delivery environments.
- Strong understanding of the Software Development Lifecycle (SDLC), product development processes, and technology delivery practices.
- Experience managing risks, dependencies, milestones, status reporting, and stakeholder communications.
- Exposure to financial services, payments, banking, fintech, or technology consulting industries.
- Strong analytical and problem-solving skills with the ability to synthesize complex information into actionable recommendations.
- Excellent verbal and written communication skills, including executive-level presentations and client-facing interactions.
- Ability to manage multiple priorities and workstreams in a fast-paced, deadline-driven environment.
- Ability to travel to client sites on a semi-regular basis.
Benefits:
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement