Description
Grafana Labs is seeking a Solutions Engineer to join their Commercial Solutions Engineering team. The ideal candidate will have 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space.
The role involves partnering with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers. The Solutions Engineer will own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility.
Responsibilities:
- Join as an early member of a high growth team working together to solve technical and customer problems the right way
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Requirements:
- Ideally located on the West Coast
- 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership skills
- First-class written and oral communication skills
- Ability to work and collaborate with an international team
- Technical mindset and a desire to grow technically
Compensation & Rewards:
- OTE compensation range: $182,000 - $226,000
- Restricted Stock Units (RSUs)
Why You'll Thrive at Grafana Labs:
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key