Description
The Compensation team at MongoDB serves as a strategic advisor to business leaders, managers, and employees across the organization. We are looking for a Compensation Partner to serve as the dedicated partner for the Customer organization.
This role will support VP and Director-level leaders, and their HRBP partners as the primary day-to-day compensation resource. The ideal candidate will be a trusted business partner and builder of compensation programs, tools, and frameworks. They will bring deep experience supporting Customer organizations, a strong understanding of various incentive plans, and the ability to partner effectively with Operations and other teams that design them.
Responsibilities:
- Serve as the dedicated compensation partner for the Customer organization, supporting leaders and People Partners across Customer Success, Professional Services, Technical Services and Strategic Partners teams
- Provide data-informed guidance on new-hire offers, internal equity, leveling, promotions, retention actions, and out-of-cycle requests
- Build a strong understanding of incentive plans and partner with the teams that design them to assess effectiveness and support informed compensation decisions
- Own Partners compensation-cycle execution end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups
- Lead competitive intelligence for Customer roles, researching compensation trends, pay practices, incentive structures, and talent movement in the evolving technology and AI landscape
- Supplement survey data with recruiting signals, offer data, sales talent trends, and other real-time market sources
- Partner with Recruiting and People Partners on market insights and competitive positioning for hires at all levels
- Analyze compensation programs using data, business results, and stakeholder feedback; recommend improvements that support growth, retention, and pay-for-performance principles
- Lead strategic projects such as incentive-plan governance, job architecture, or compensation-planning tool implementation
- Develop manager enablement materials and training on compensation philosophy and decision-making
Requirements:
- 7+ years of compensation experience, including significant experience as a compensation business partner
- Proven track record supporting Customer orgs, with end-to-end ownership of cyclical compensation programs
- Experience supporting the implementation, administration, and communication of Sales incentive plans, with a strong understanding of how they operate
- Experience partnering with Finance and Sales Operations on incentive-plan modeling, budgeting, forecasting, attainment analysis, and reporting
- Strong knowledge of third-party survey methodologies, such as Radford and WTW, and the ability to build and validate pay structures across geographies and functions
- Strong analytical, problem-solving, communication, and executive-presenting skills
- Experience leading cross-functional initiatives in ambiguous, fast-moving environments
Preferred Experience and Skills:
- Experience in both compensation business partner and program roles
- Experience supporting a high-growth technology company, preferably in a global Customer environment
- Experience with compensation-planning, incentive-compensation, and analytics tools
- Excellent written and verbal communication skills, with the ability to build relationships across distributed teams
- Highly organized, detail-oriented, and able to prioritize multiple projects with strong follow-through
- Comfortable operating at both the tactical and strategic levels and creating structure in ambiguous environments
- Experience working remotely and/or internationally with global teams
- Strong business acumen and awareness of business, technology, and market trends