Description
Product Management at Capital One involves reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Join the engine room of Capital One's customer experience as a strategic, technically-minded Product Manager leading mission-critical platforms that power billions of interactions.
Multiple openings exist across specialised Customer Services & Strategy teams, including:
- Workforce & Intelligent Routing (Data)
- Card Customer Resiliency - Recoveries Offers
- Fraud Decisioning
- Enterprise Document Management
- Agent Servicing Platforms
- Customer Assist Observability
In these roles, you'll be expected to demonstrate proficiency in five key areas:
- Human Centred
- Business Focused
- Technology Driven
- Integrated Problem Solving
- Transformational Leadership
Basic Qualifications:
- Bachelor's or Master's Degree in a quantitative field (e.g., Statistics, Economics, Computer Science)
- OR Bachelor's degree in any field and at least 3 years of Product Management experience
Preferred Qualifications:
- Experience translating business strategy and analysis into consumer-facing digital products
The minimum and maximum full-time annual salaries for this role are:
- Chicago, IL: $149,800 - $171,000
- McLean, VA: $164,800 - $188,100
- New York, NY: $179,700 - $205,100
- Richmond, VA: $149,800 - $171,000
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.