Description
As the Broker Sales Enablement Specialist, you will play a crucial role in enhancing Cigna's B2B broker relationships by providing coaching, developing training programmes, and supporting team managers in staff onboarding.
Reporting into the Head of Learning and Development, you will design and implement a brand new coaching framework and work alongside Team Managers within the Broker Sales and Support team. You will deliver impactful 1-2-1 and group training sessions to ensure sales and support representatives have the skills and knowledge they require to succeed.
You will be required to travel up to 25% of the year.
Main Responsibilities:
- Design and implement a market-leading coaching framework based on individual performance to date.
- Provide 1-2-1 B2B sales coaching sessions to improve communication and sales techniques.
- Develop customized coaching plans tailored to individual needs.
- Design and implement a market-leading onboarding and training plan for new hires.
- Create training materials, modules, and resources that align with our sales strategy and objectives.
- Facilitate ongoing training workshops to enhance the skills of existing team members.
- Collaborate with the Sales and Support teams to improve email communication strategies and call techniques.
- Monitor progress of training initiatives and coaching effectiveness through meaningful performance metrics.
- Prepare reports and presentations to share insights and recommendations to Senior Leadership.
Skills and Knowledge Needed:
- Proven experience in B2B sales coaching and training, with a track record of developing others.
- Strong understanding of sales processes and techniques in a B2B environment.
- Excellent communication and interpersonal skills to engage and motivate diverse audiences.
- Experience in creating training materials and coaching frameworks.
- Ability to analyze performance data and adapt training approaches accordingly.
- Proficiency in CRM systems and sales enablement tools.
What We Offer:
- Monday to Friday, predominantly 9-5 pm, although starting earlier and finishing later may sometimes be required.
- Multicultural working environment with hybrid working.
- Social benefits.
- Private medical insurance.
- Educational development program.