Description
We are seeking a Senior Quantitative Research Practitioner to join our team at Barclays. The successful candidate will deliver the collection and analysis of research into customer needs, experiences, and interactions to support the creation of innovative experiences and communications for our 20 million UK customers.
Responsibilities:
- Delivery of end-to-end research programmes which are highly synergistic with other research and analytics activities conducted by the business
- Collaboration with various departments to brainstorm innovative design concepts and ensure research findings are integrated into all stages of the innovation cycle
- Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback
- Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape
- Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions
- Management of all risk relating to the Insight process, including identification of potential risks and development of strategies to mitigate those risks
- Management of all Research programmes, including oversight of colleagues and their performance
Requirements:
- Experience with Research & Insights
- Build and manage surveys using platforms like Qualtrics and UserTesting
- Develop sampling frameworks and ensure high-quality data collection and cleaning
- Translate business questions into research hypotheses and survey instruments
- Perform statistical tests using Excel
- Interpret data and generate insights that inform strategic decisions
- Create compelling visualizations and reports for stakeholders
Desirable skills:
- Master’s degree or higher in Statistics, Psychology, Economics, Market Research, or related field
- Experience in quantitative research, ideally in a commercial or consulting setting
- Advanced proficiency in Excel for statistical analysis and data visualization
- Experience with Qualtrics, UserTesting or similar survey platforms
- Strong communication and storytelling skills