Description
As a Research Specialist - Human Factors, Usability & UX Research, you will apply human factors psychology, usability, Voice of Customer, perception, cognition, and user-centered design to support innovative PPE and related digital experiences.
You will translate user needs into product requirements, interface designs, workflows, validation methods, and evidence-based recommendations.
Responsibilities:
- Design and execute qualitative and quantitative human factors, usability, Voice of Customer, and user-needs research for PPE and related digital experiences.
- Plan and conduct expert reviews, interviews, surveys, observational studies, concept evaluations, and formative and summative usability studies.
- Translate findings into personas, use cases, workflows, user requirements, design requirements, interface concepts, and product recommendations.
- Evaluate physical and digital interfaces for comprehension, efficiency, accuracy, learnability, and safe use.
- Apply knowledge of perception, cognition, judgment, decision making, and biases to product and experience design.
- Use experimental design, statistical analysis, eye tracking, and other appropriate methods to generate reliable evidence for project decisions.
- Partner with industrial design, product engineering, software, front-end development, UX/UI design, regulatory, and business teams through iterative development.
- Explore augmented reality, virtual reality, and multimodal communication approaches that connect digital information and interaction with physical products.
Requirements:
- Bachelor's degree in Human Factors Psychology, Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, User Experience, Industrial Engineering, Computer Science, Design Research.
- Three years of experience conducting usability, user experience, or Voice of Customer research in an industrial, academic, healthcare, consumer product, medical device, software, or safety environment.
Preferred qualifications:
- Doctorate or Master's degree in Human Factors Psychology, Cognitive Psychology, Experimental Psychology, Human-Computer Interaction, User Experience, Industrial Engineering, Computer Science, or a related discipline.
- Experience developing research protocols and applying qualitative and quantitative experimental methods, surveys, interviews, or observational research.
- Experience analyzing research data and communicating user needs and design recommendations to cross-functional stakeholders.
On-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN. Travel may include up to 20% domestic/international. Relocation may be authorized.
The expected compensation range for this position is $145,676 - $178,049, which includes base pay plus variable incentive pay, if eligible.