Description
The General Merchandise Team Leader role at Target involves leading a team to deliver exceptional guest experiences, driving sales growth, and maintaining store operations.
The starting pay range for this position per hour is $22.00 - $24.00, with a full pay range of $22.00 - $37.40.
Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate team members on operational procedures and their impact on inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and develop plans to resolve
- Be an expert in operations, accuracy, process, and efficiency
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Establish clear goals and expectations and hold team members accountable
- Lead pick, pack, and ship fulfilment work accurately and assess reporting in fulfilment
- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Stay informed about relevant trends and products to educate team members
- Evaluate candidates for open positions and develop a guest-centric team
- Identify team members for future leader positions and utilise growth development to build a talent pool
- Support guest services and maintain a compliance culture
- Demonstrate inclusivity and a culture of ethical conduct
- Lead and demonstrate a safety culture
- Model the execution of physical security processes
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude towards all guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely
- Flexible work schedule and reliable attendance
- Capable of working in varying temperatures, humidity, and other elements