Description
Mastercard is seeking a Senior Product Designer to help shape the future of products and experiences for small businesses. The successful candidate will work at the intersection of design, product, data, and technology to uncover customer needs, explore new opportunities, and design experiences that create real value for businesses around the world.
Responsibilities:
- Lead end-to-end product design efforts from discovery through delivery across web, mobile, and platform experiences.
- Identify customer needs, market opportunities, and business challenges through research, data, and stakeholder collaboration.
- Help shape product strategy by uncovering opportunities that drive customer and business value.
- Partner with Product Managers and Engineers to define vision, prioritize opportunities, ideate, conceptualize, and validate solutions.
- Rapidly prototype concepts, Proofs of Concept (POCs), and MVPs using human-centered design principles and AI-assisted design tools.
- Present design concepts, rationale, and recommendations to cross-functional teams and senior leadership.
- Create user flows, journey maps, prototypes, and high-fidelity experiences that deliver exceptional customer outcomes.
- Leverage atomic design principles to build cohesive, scalable experiences that accelerate product delivery while maintaining quality and consistency.
- Contribute to scalable design systems and champion high-quality, accessible experiences across the product ecosystem.
Requirements:
- 6+ years of experience designing and shipping digital products across consumer, B2B, or B2B2C experiences.
- Expert-level proficiency in Figma, including component systems, prototyping, variables, and scalable design systems.
- Experience using Figma Make (or similar AI-assisted design tools) to accelerate ideation, prototyping, and iteration.
- Ability to translate product vision into scalable experience frameworks, interaction patterns, and reusable components.
- Strong UX foundation with deep understanding of component architecture, behaviors, responsive layouts, and design systems.
- Experience designing for B2B and B2B2C business models; experience launching global products is a strong plus.
- Strong product thinking with the ability to contribute to product strategy and clearly articulate design decisions and tradeoffs.
- Experience leveraging customer research, usability testing, experimentation, and analytics to inform design decisions and measure outcomes.
- Ability to understand technical constraints and implications when making design decisions.
- Demonstrated success applying Design Thinking and human-centered design methodologies to bring products from concept to market.
- Experience evolving and maintaining design systems to support changing business and customer needs.
Nice to Have:
- Experience with service design and customer journey orchestration.
- Hands-on experience with vibe coding, AI-assisted prototyping, or modern design-to-code workflows.
- Experience designing AI-enabled products, conversational experiences, or intelligent user interactions.
- Experience working in scaled agile environments with distributed product and engineering teams.