Description
iCapital is seeking a Product Solutions Vice President to lead product strategy and delivery for FireLight, its flagship e-application and order-entry platform. This senior individual contributor and team leadership role involves hands-on engagement with the product, data, and customer experience while leading and developing a team of Product Managers.
Responsibilities:
- Own and drive the FireLight product strategy, vision, and roadmap, aligning investments and priorities to business objectives, customer needs, and measurable outcomes.
- Prioritize and manage the product backlog, balancing strategic initiatives, customer requests, technical investments, and operational requirements to maximize value delivery.
- Lead and develop a team of Product Managers, providing coaching, direction, and accountability to ensure effective product planning, execution, and career growth.
- Drive cross-domain product decision-making, partnering across business and technology teams to align priorities, resolve dependencies, and optimize end-to-end customer experiences.
- Establish and maintain customer feedback mechanisms, translating customer insights, market trends, and user research into product enhancements and strategic roadmap direction.
- Partner with engineering, operations, compliance, and business stakeholders to deliver product initiatives on time, manage risks, and achieve targeted outcomes.
- Enable go-to-market readiness for product launches and enhancements, collaborating with sales, marketing, training, and customer-facing teams to drive adoption and customer success.
- Champion the strategic evolution of the FireLight platform, leveraging AI-driven capabilities and process modernization to reduce NIGO rates, increase operational efficiency, and enhance customer satisfaction.
- Establish and communicate product performance metrics and executive-level reporting, ensuring transparency into roadmap progress, adoption, business impact, and return on investment.
Qualifications:
- 8+ years of experience in product management, insurance or annuity domain experience is preferred.
- 3+ years of experience leading product managers.
- 5+ years of enterprise B2B SaaS experience.
- Experience leading workflow, rules-based, or low-code platform products, with a strong understanding of scalable configuration frameworks and enterprise software delivery.
- Demonstrated expertise defining and delivering API-driven products and integrations.
- Experience delivering AI-assisted features and capabilities that enhance user experience, efficiency, and business outcomes.
Benefits: The base salary range for this role is $130,000 to $160,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).