Description
We are seeking a Sales Operations Support to join our team in Colombo, Sri Lanka. The successful candidate will provide support to the Global Sales teams with location of existing terms, invoices, and opportunity management.
Responsibilities:
- Support Global Sales teams with location of existing terms, invoices, etc.
- Opportunity Management: Monitor Salesforce stages and ensure that the lifecycle of the opportunity remains updated.
- Ensure successful completion of the Deal Intake Form and any supplementary documents.
- Contract Processing: Reconcile all final contracts with data inputted into Salesforce and work with Global Sales Teams to make any corrections.
- Contract Signing and dissemination to clients: Utilize the DocuSign tool to complete signatory, return signed agreements to clients, and provide Welcome Form/Client Self-Service logins.
- Full population of new deal in Salesforce: Ensure all Salesforce Objects are fully populated, including Account, Contracts, Subscriptions & Commission.
- Provide refresher training to Global Sales Team on Sales Completion Process as and when required.
- Management Reporting: Report to the Middle Office Senior Manager on key role activities.
- Act as verifications for regional Sales Pipelines and Sales Numbers.
Benefits:
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Requirements:
- Bachelor's degree or equivalent experience in Management, Sales, or Analytics.
- 1-2 years of relevant business experience, preferably in Sales or Sales Operations.
- Experience in using Salesforce.com CRM system.
- Strong analytical skills utilizing Microsoft packages.
- Ability to work well within a team and communicate effectively.